quotelocationAV
Authentic Values
ORGANIZATIONAN ORCHESTRATED STRUCTURE

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AMERICAN EXPRESS by E. H. Edersheim

McKinsey’s Marvin Bower ()

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John Wiley & Sons

AMERICAN EXPRESS by E. H. Edersheim

“Part of the task of changing the culture was to get people to understand the behaviors that were inconsistent with that vision had to change. And behaviors that were consistent with that vision had to be celebrated and rewarded.”

—Harvey Golub, former CEO of American Express

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