JOHNSON & JOHNSON by Warren Bennis

“The environment at Johnson & Johnson helps people learn to lead because we have a high degree of decentralization. General Johnson utilized a system of product managers because he saw that as institutions became larger and larger, it was more and more important to set up smaller entities within the whole in order to get things done. He wanted to find that unit within the whole that would liberate creative energy by permitting decision making. I’ve always operated on the assumption that creative confusion and conflict are healthy.”

—James E. Burke, former CEO of Johnson & Johnson

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JOHNSON & JOHNSON by Warren Bennis

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