“[Outside managers] have only one advantage. . .”

“[Outside managers] have only one advantage, but it may be crucial:

Unlike the person who has devoted his entire life to the company and therefore has a history of deep involvement in the sequence of events that led to the present mess, the new managers come unencumbered by such emotional involvement and therefore are capable of applying an impersonal logic to the situation.

They can see things much more objectively than their predecessors did.”