DOUGLAS McGREGOR by Warren Bennis

“He was a learning man. He mistrusted the status quo and had the scientist’s hunger to learn more, to move beyond what he already thought he knew to a more compelling truth. . . he had a rare ability to ‘absorb punishment.’

That sounds like a questionable virtue, but it was a genuine strength. One that serves leaders well and one that few leaders have.

He never flinched, at least in public, no matter how unflatteringly other people spoke to or about him. Instead, he seemed energized by criticism, as if the clash of opinions was more valuable than consensus, however comfortable consensus might be.

He would dispassionately assess criticism, act on the valid points, and forget the rest.”

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DOUGLAS McGREGOR by Warren Bennis

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