"We should not move from one extreme view to the other. . ."

"Pursuit of Shareholder Value is an extreme view. We should not move from one extreme view to the other extreme—it is not everything or nothing.

It is a very valuable tool and servant—and a dangerous master. It needs to be treated in a more intelligent way. Many companies are not offering guidance quarterly—Unilever, IBM—and are also giving you a longer road map."