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“Socializing managers by starting them in hands-dirty jobs. . .”

In Search of Excellence ()

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HarperCollins

Lauren Mitchell

“Socializing managers by starting them in hands-dirty jobs. . .”

“The notion of socializing managers by starting them in hands-dirty jobs is strikingly different from what we see in many other large companies. MBAs or other would-be managers, because they are expensive, start in staff jobs and spend years there, never coming to know the reality of business. The important result is the realism. Those who start in the company‘s mainline jobs, the making or selling parts of the business, are unlikely to be subsequently fooled by the abstractions of planning, market research, or management systems as they are promoted. Moreover, their instincts for the business develop. They learn to manage not only by the numbers but also, and perhaps more important, by a real feel for the business. They have been there. Their instincts are good.”

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