“[Senior executives who let themselves] be controlled by. . .”

“[Senior executives who let themselves] be controlled by the pressures will slight the one job no one else can do. [That is,] pay attention to the outside of the organization . . . , the only area in which there are results. . . . The pressures . . . always favor what has happened over the future, the crisis over the opportunity, the immediate and visible over the real, and the urgent over the relevant.”

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“[Senior executives who let themselves] be controlled by. . .”

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