“So you will have fewer layers or you have different layers. . .”

“So you will have fewer layers or you have different layers. I think a lot of the middle managers who were, who were bosses in the layers know we’re not going to replace through those layers but a great, many more people will have this high degree of autonomy as project managers, as country managers as they regrouped rather than they eliminate hierarchy but also, you have the network.

Ten years later when he is in the fairly senior position and he has a problem, he doesn’t have to go to the chain of command. He can take the telephone and can call up one of you because if you call up the friends in the company and say ‘I have got this problem’ and you can say ‘I’ll take care of it,’ because most of these problems are solved at much lower levels than the top. And if they get to the top, they only become big problems.”