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Keen Listening
INDIVIDUALSELF-MANAGING KNOWLEDGE WORKER

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“You have to allow yourself to be influenced. . .”

Helping ()

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Don DeBold

“You have to allow yourself to be influenced. . .”

“Becoming a helper often means that you have to allow yourself to be influenced, which may alter the way you see the situation. And, in fact, this willingness to be influenced—to listen to what the client is really saying and give up preconceptions of what the problem might be—is one of the most effective ways of equilibrating the relationship. By genuinely listening to the client, the helper is giving the client status and importance and is conveying the message that the client’s own analysis of the situation is worthwhile. If help is considered to be some form of influence, then the principle that you can only influence someone else if you are willing to be influenced yourself is quite appropriate.”

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