WILLIAMS-SONOMA by Rosabeth Moss Kanter

“Shelley Nandkeolyar, the first manager of Williams-Sonoma’s e-commerce group, was not the most knowledgeable about the technology, but he was a leader who could assemble the right team.

He valued relationships, so he chose a mixture of current employees from other units, who could be ambassadors to their former groups, and new hires that brought new skills.”