“We have more Ph.D.s in biology and chemistry than. . .”

“We have more Ph.D.s in biology and chemistry than we have janitors, and they have to learn that their customers aren’t Ph.D.s and the people who do the work aren’t. . . they must learn to speak English instead of putting formulas on the blackboard.

They must learn to listen to somebody who does not know what a regression analysis is. Basically, they have to learn the meaning and importance of respect.”