“The art of management has been defined. . .”

“The art of management has been defined, ‘as knowing exactly what you want men to do, and then seeing that they do it in the best and cheapest way.’

No concise definition can fully describe an art, but the relations between employers and men form without question the most important part of this art.

In considering the subject, therefore, until this part of the problem has been fully discussed, the other phases of the art may be left in the background.”