quotelocationVP
Value Proposition
ORGANIZATIONAN ORCHESTRATED STRUCTURE

[ click on page to edit note ]

“It is the customer who determines what a business is.”

People and Performance ()

https://www.nycp.com/gallery/BPeterDrucker10_10_2012.jpg

Harvard Business School Press

Margrit

“It is the customer who determines what a business is.”

“It is the customer who determines what a business is. It is the customer alone whose willingness to pay for a good or for a service converts economic resources into wealth, things into goods.

What the business thinks it produces is not of first importance– especially not to the future of the business and to its success.

What customers think they are buying, what they consider value, is decisive– it determines what a business is, what it produces, and whether it will prosper.

And what customers buy and consider value is never a product.”

By using this application you agree with the terms of service and the privacy policy.

Keyword search

Master filters